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8 August 2007 - Workshop Summary

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Engaging Resistant and Difficult-to-Treat Clients in Collaborative Treatment

Resistance and hostility are not unexpected parts of many mental health and addiction clients’ presentation. Yet many clinicians feel ill equipped to deal with resistance and hostility. They try confrontation to “break through denial”, or passive styles of psychotherapy to explore psychodynamics and internal conflicts. The training of mental health and addiction treatment professionals frequently neglects strategies on how to engage patients into participatory treatment planning and how to finesse counseling skills to prepare people for change.

This course is designed to help participants improve assessment and treatment of resistance and hostility in addiction and mental health patients and become better acquainted with how people change. It will teach skills that can help retain patients in treatment and encourage honesty, not game playing; accountability, not arguing and confrontation.

Besides improving clinical approaches, this course will also discuss the changes needed to re-configure treatment services to better match patients’ readiness to change. The format of the course will provide the opportunity to build skills around the assessment, engagement and treatment of patients who are at varying stages of readiness to change through the use of videotaped interviews, role play and participant exercises.


COURSE OBJECTIVES

At the conclusion of this course, the participant should be able to:

1. List ways to better deal with resistance
2. Demonstrate skills to assess readiness to change
3. Apply strategies to engage patients into collaborative treatment

 
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