Privacy Policy


Please note that this policy governs the collection, storage, use and disclosure of information collected via this website only and that a separate privacy statement governs information collected in any other way. Woodose Pty Ltd ACN 003 340 912 trading as South Pacific Private Hospital NSW Q4381016 (“we” or “SPP”) recognises and values the protection of your personal information. We are aware of our obligations under the Privacy Act 1988 (Commonwealth) and we will ensure our full compliance with that Act. We also recognise that you may be concerned about our collection of your personal information via our website, which is located at (the website) and how we may use that information.

Information We Collect From You

From time to time, we may ask you to supply personal information such as your name, address, date of birth, telephone number or email address. However, under no circumstances will we request or collect any information from you that may disclose your:

  • Political, religious or philosophical beliefs or affiliations
  • Racial or ethnic origin
  • Criminal convictions

We may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows us to improve the types and quality of services offered to you, and the manner in which those services are offered to you.

Personal Information Via The Website

Most commercial websites use ‘cookies’ which are pieces of information that websites send to the browser and are stored in the computer hard drive. Cookies make using the website easier by storing information about your preferences on the website. This allows the website to be tailored to you on any of your return visits. Cookies will not identify you personally.

If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the website.

Your Option Not To Provide Your Personal Information

Providing us with your personal information is absolutely optional, and whenever it is optional for you to provide us with your personal information, we will make this clear to you. When you provide us with your personal information, you are consenting to our storage, use and disclosure of that information as outlined in this privacy policy.

We may from time to time run competitions or offer additional benefits to you and we may ask you to provide us with your personal details for these purposes. Providing us with this information is optional. However, if you do not provide your personal information to us we may not be able to contact you or give you access to the additional benefits.

You may opt-out of these additional communications at any time and can do so by contacting us via email or telephone.

Use And Disclosure Of Your Personal Information

Your personal information, including your email address, will be used for three primary purposes:

  1. To ensure the proper functioning of the business and the website
  2. To assist us with our marketing, planning, product development and research requirements
  3. To provide you with information and/or offers in relation to goods and/or services, which we believe may be useful or of interest to you.

We will not use or disclose (or permit the use or disclosure of) personal information that could be used to identify an individual member in any circumstances except:

  • To ensure the proper functioning of our business and the website in relation to the person in question (for example, to confirm your acceptance of the Terms of Use, or to seek your views on the operation of the SPP business and the website in order to improve it)
  • To communicate promotional offers and special events to you
  • To avoid risks to health and safety of an individual or society at large
  • Where the law requires us, or authorises us to do so
  • Where you have given express consent to us for a prescribed purpose
  • We will not sell, distribute, rent, license, disclose, share or pass your personal information on to any third party, other than those who are contracted to us to keep the information confidential. Whether subject to a statute or a scheme which imposes similar restrictions to the National Privacy Principles contained in the Privacy Act 1988 (Commonwealth) regarding the handling of personal information.

Terms Of Use

We will take all reasonable steps to ensure that all information collected from you is accurate, up to date, complete and stored in a secure environment and accessed only by our authorised personnel.

Please note that no information transmitted over the internet can be guaranteed to be 100% secure. However, we will endeavour to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.

Unsubscribing From Our Email Database

You have the right to opt-out of receiving emails from us.

Please send an email to [email protected] with “UNSUBSCRIBE” typed into the subject line of the e-mail if you wish to unsubscribe from our email database.

Accessing, Correcting And Updating Your Information

You have the right to access the information that you provide to us. Please contact our Privacy Officer on (02) 9905 3667 if you wish to access or modify any personal information that you have provided to us.

Contacting Us

If you have any concerns or complaints regarding the privacy of your information please contact the Privacy Officer through our main switchboard on 02 9905 3667 or email [email protected]

We reserve our right to modify or amend this Privacy Policy at any time and without notice to you. For further information about privacy, please refer to the Australian Privacy Commissioner’s website. We appreciate you taking the time to read the South Pacific Private Privacy Policy. Please find our Privacy Statement here for further reference.

© 2010 Edge Legal Pty Ltd (

Privacy Policy last updated on 18 October 2010.

We have implemented this privacy policy in order to let you know about how we will collect, store, use and disclose your personal information.

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Contact Us

If you would like more information for yourself or for a loved one, our client care team is available to take your call 7 days a week.

Call 1800 063 332

Our Address

A. 24 Beach Street

Curl Curl NSW 2096

P. 1800 063 332

F. 02 9905 9696

E. [email protected]