South Pacific Private receives Rainbow Tick Accreditation

July 21, 2021

Australia’s Leading Treatment Centre For Addiction, Trauma And Mental Health Receives Rainbow Tick Accreditation

South Pacific Private, Australia’s leading provider of mental health care, are proud to announce our recent success in achieving full Rainbow Tick Accreditation 2021.

The purpose of this accreditation is to ensure our hospital embeds LGBTQIA+ inclusive practices across the whole organisation. We have applied new processes and techniques to provide a safe environment for anyone seeking treatment or wishing to work at South Pacific Private. 

This voluntary Rainbow Tick Accreditation Program (through Australian General Practice Accreditation Limited) provides national recognition to those organisations that meet the Rainbow Tick Standards. It assists organisations to move from friendly to inclusive. This also reassures LGBTQIA+ consumers and staff that an organisation is aware of, is responsive to and is understanding of their needs. 

South Pacific Private is the first private hospital with a tailored LGBTQIA+ program to receive Rainbow Tick Accreditation.

While LGBTQIA+ Australians achieved marriage equality in 2017, there is still more work to do. The abuse, stress, trauma and discrimination that LGBTQIA+ Australians endure continues to be disproportionate to our heterosexual and cisgendered peers. This continues to contribute to higher rates of mental health issues, addiction and suicide. As such, at treatment centres like South Pacific Private, it is especially important to provide an environment that is tailored, supportive, safe and effective for all clients, no matter what their background. 

Learn more about South Pacific Private

Here at South Pacific Private, we believe that everyone deserves access to leading-edge treatment shaped to support their unique identity, background and lived experience. We are committed to providing a safe, inclusive and compassionate environment in which individuals can bring their whole selves to the recovery process. 

“Our hospital has put considerable time and effort into developing a framework for the active recruitment, support, development and participation of LGBTQIA+ staff,” says Lynne Fishwick, CEO at South Pacific Private. “We created a Cultural Safety Officer position  to promote and support relevant professional development, to build the capacity of the staff, to work effectively and to provide a culturally safe service to staff and clients within South Pacific Private,” she adds.

“South Pacific Private actively engages with the LGBTQIA+ community to identify consumer needs and develop LGBTQIA+ inclusive services. From hiring to treatment delivery, we value and embrace diversity across race, culture, ethnicity, Indigenous status, gender identity, class, sexual orientation, religious belief and physical ability. Ensuring equity and inclusion in access to our services is a priority.”  

South Pacific Private’s Cultural Safety Officer, Emma Mansell, says providing comprehensive support for LGBTQIA+ clients at South Pacific Private is more than just a job.

“In the LGBTQIA+ community, we have more than our fair share of those of us who have struggled with abuse, trauma and addiction. Many know what it’s like to feel fear and denial growing up. We often have been taught to feel ashamed for who we are,” she says.

“As someone who’s been fighting for LGBTQIA+ rights for over a decade, I’m proud to be advocating and supporting LGBTQIA+ clients during their stay at South Pacific Private. I identify as ‘gender fluid’ myself, which means that over time I evolve my gender identity and gender expression. I work in a place where I am proud to be who I am and support others who are discovering themselves. For me, this work is personal.”

This year, South Pacific Private is sponsoring the Rainbow Families Resilience Camp. Rainbow Families is an organisation devoted to supporting non-traditional families at every stage. It was created to support any lesbian, gay, bisexual, transgender or queer people who have a child or children or are planning on having a children. The group seeks to provide support and resources so that every family can succeed and live their best and most colourful lives.

If you have any further questions or concerns, please don’t hesitate to get in touch with us via email or by calling 1800 063 332.

Take our Online Self-Assessments for Addiction, Trauma and Mental Health

Online Self Assessments

Learn more about key indicators of addiction, trauma and mental health conditions by taking an assessment for yourself, or on behalf of a loved-one.

Recommended Reading


Newsletter Signup

Let’s Stay In Touch, Sign Up For Our Newsletter

Contact Us

If you would like more information for yourself or for a loved one, our client care team is available to take your call 7 days a week.

Call 1800 063 332

Our Address

A. 24 Beach Street

Curl Curl NSW 2096

P. 1800 063 332

F. 02 9905 9696

E. [email protected]